Loading...

Privacy Policy

Last updated: 6/15/2024

1. Introduction

Welcome to KnowVara ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at support@knowvara.com.

This Privacy Policy applies to all information collected through our website (such as https://www.knowvara.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering for an account, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us.

  • Personal Data: Name, email address, phone number, organization name, job title, and billing information.
  • Usage Data: Information automatically collected when accessing our Services, such as IP address, browser type, operating system, access times, and the pages viewed directly before and after accessing the Services.
  • Content Data: Data related to the courses, materials, and content you create or access within the LMS.
  • Payment Data: Details processed through our payment gateway (Stripe), including credit card information.

3. How We Use Your Information

  • To Provide and Maintain our Services: Including managing user accounts, processing transactions, and delivering content.
  • To Improve Our Services: Analyzing usage patterns to enhance user experience and develop new features.
  • To Communicate with You: Responding to your inquiries, sending updates, and providing customer support.
  • For Marketing Purposes: Sending promotional materials and information about our services, with your consent.
  • To Ensure Security: Monitoring and protecting our Services from fraudulent activities and unauthorized access.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
  • With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include encryption, access controls, and secure server facilities.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Object to Processing: You have the right to object to our processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Third-Party Services

Our Services may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.

9. Children's Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: